Credit Card Processing Issue

Incident Report for Rainforest

Resolved

This incident has been resolved.

Posted Jan 23, 2026 - 17:31 UTC

Credit Card processing is recovering. We are continuing to monitor the issue.

Posted Jan 23, 2026 - 17:05 UTC

We are continuing to work on a fix for this issue.

Posted Jan 23, 2026 - 16:55 UTC

We are continuing to work on a fix for this issue.

Posted Jan 23, 2026 - 16:54 UTC

We have identified an issue with an upstream vendor causing high error rates when capturing Credit Card payments.

Posted Jan 23, 2026 - 16:54 UTC

This incident affected: Payment Processing (Credit Card Payments).