Increased Credit Card Payment Processing Error Rate

Incident Report for Rainforest

Resolved

This incident has been resolved.

Posted Oct 14, 2025 - 00:33 UTC

Payment operation returned to normal at 2025-10-13 16:40:17 EST, and no additional errors have been observed from the upstream provider.

Posted Oct 13, 2025 - 23:33 UTC

A fix has been implemented and we are monitoring the results.

Posted Oct 13, 2025 - 20:00 UTC

This incident affected: Payment Processing (Credit Card Payments).