Card Processing Degredation

Incident Report for Rainforest

Resolved

This incident has been resolved.
Posted Oct 20, 2026 - 22:18 UTC

Monitoring

No further issues with EMV Device Payments have been observed since 17:35 ET. Continuing to monitor.
Posted Oct 20, 2026 - 21:52 UTC

Identified

An issue with an upstream vendor caused some transaction failures between 17:05 to 17:10 ET. We are continuing to see issues with EMV Device Payments and are investigating.
Posted Oct 20, 2026 - 21:23 UTC
This incident affected: Payment Processing (Credit Card Payments, EMV Device Payments).