Intermittent errors in Rainforest portal

Incident Report for Rainforest

Resolved

This incident has been resolved.
Posted Dec 04, 2023 - 20:18 UTC

Monitoring

We have deployed a mitigation for the issue impacting some users viewing billing profiles and engineers are continuing to monitor site performance.
Posted Dec 04, 2023 - 19:58 UTC

Identified

Some users may experience intermittent errors in the Rainforest management portal when viewing billing profiles. Payment processing is unaffected. Engineers are actively working on a remediation.
Posted Dec 04, 2023 - 19:37 UTC
This incident affected: Management Portal.