Increased Credit Card Payment Processing Error Rate

Incident Report for Rainforest

Resolved

This incident has been resolved.

Posted Oct 13, 2025 - 19:41 UTC

We have identified the issue in in payment processing upstream and are seeing recovery of services.

Posted Oct 13, 2025 - 19:24 UTC

The issue has been identified and a fix is being implemented.

Posted Oct 13, 2025 - 19:22 UTC

This incident affected: Payment Processing (Credit Card Payments).