Delay in moving payments from PROCESSING to SUCCEEDED

Incident Report for Rainforest

Resolved

This incident has been resolved.

Posted Jul 15, 2024 - 13:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 15, 2024 - 13:27 UTC

Identified

Rainforest Engineers have identified an issue causing a delay in updating payments from PROCESSING to SUCCEEDED status.

There is no impact to money movement or payment integrity.

Posted Jul 15, 2024 - 13:19 UTC

This incident affected: API.