Create Session Degradation

Incident Report for Rainforest

Resolved

This incident has been resolved.
Posted Mar 05, 2026 - 19:38 UTC

Update

From approximately 12:16PM ET - 12:39PM ET users saw some errors creating session keys.
In sandbox, this impact was from 11:52AM ET to 1:11PM ET.
Posted Mar 05, 2026 - 18:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2026 - 18:15 UTC

Identified

Starting at approximately 12:16PM there was a degradation in creating session keys. We've deployed some fixes and are looking into any outstanding effects.
Posted Mar 05, 2026 - 18:01 UTC
This incident affected: API.