Intermittent login timeouts

Incident Report for Rainforest

Resolved

This incident has been resolved.

Posted Jan 16, 2024 - 19:49 UTC

Monitoring

We have seen a recovery in login services. Engineers are continuing to monitor.

Posted Jan 16, 2024 - 19:34 UTC

Identified

We are investigating intermittent timeouts when logging in to our platform management portal. Payment processing and API are unimpacted.

Posted Jan 16, 2024 - 19:25 UTC

This incident affected: Management Portal.